Terms and Conditions

Terms of sale:
By using the Site you confirm that you have read, understood and agreed to be bound by
the Terms and Conditions (“Terms of Use”), Terms of Sale, Privacy Policy and Return
Policy that govern the use of the Site.
ORDER PROCESSING
We understand the importance of getting your items to you as quickly as possible. Please, allow
1-3 business days for your order to be processed and shipped. Most orders placed before 1pm
MST get shipped on the same day.
SHIPPING
We ship through USPS for all domestic shipments. If you wish to arrange a different shipping
method for your order, please contact us prior to making a purchase and we will give you an
accurate estimate for your preferred delivery type.
Ground shipping will be provided to 48 continental states. The full list of qualified states is
given below. Alaska and Hawaii requires 2nd day air and will have an added shipping cost.
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia,
Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts,
Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New
Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon,
Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont,
Virginia, Washington, West Virginia, Wisconsin, Wyoming.
If you complete a purchase with free shipping, you give us permission to use our preferred
shipping method and carrier for your order.
RETURN POLICY
If you are not 100% satisfied with your purchase, you can return your order within 14 days for a
refund minus shipping cost Lightning Force has incurred. All items must be in their original condition and in original packaging in order to qualify for a refund. Opened items will not be accepted for a refund.
Please, send all returns to:
Lightning Force
Returns Department
1545 South 4800 West
Salt Lake City, UT 84104
Please, include the original receipt that came with your item. Failure to do so may result
in a delay on the return processing. For all returns that are not due to shipping damages and/or factory
defects will not be refunded the shipping cost.
LOSSES AND DAMAGES
If your item gets lost or damaged during shipping, we will send you a free replacement. If your
item arrives damaged and/or appears to have a factory defect, please contact our Customer
Support at 888.688.8877 within 7 business days after you receive the item and request a return
shipping label. After we receive the damaged/defected item back, we will send you a free
replacement.
Please understand, that once the item has departed our facilities, it is fully in the hands of the
shipping carrier and completely out of our control. However, we are still responsible for the item
until it reaches your door. If your item does not arrive to you within 20 business days, it will be
considered “lost” and, therefore, qualify for a free replacement. It is your responsibility to notify
us of all lost items for a free replacement to be processed.
EXCHANGE
If you have purchased an item and would like to exchange it for a different item sold on the Site,
please, contact our Customer Support at 888.688.8877 and our representative will assist you.
Please, note, that you will be required to pay for return shipping as well as the shipping of the new item to you.
Have more questions?
Please call our Customer Support at 888.688.8877, Mon – Fri, 9am – 5pm MST or email our
Customer Support Team at customersupport@lightningforce.energy
Terms of Use
updated: March 27th, 2017
Welcome to LightningForceEnergy.com!
LightningForceEnergy.com (“Site”) is owned and operated by Lightning Force. By using the Site
you confirm that you have read, understood and agreed to be bound by the Terms and Conditions
(“Terms of Use”), Privacy Policy and Return Policy that govern the use of the Site. Lightning
Force reserves the right to change these Terms of use at any time and without prior notice,
effective immediately upon appearing on the Site. Lightning Force will indicate on top of these
Terms of Use when they were last updated.
AGE RESTRICTION
By using this Site you represent that you are at least 18 years old. The use of the Site is permitted
for persons under 18 years old under the supervision of a parent or guardian.
THE USE OF SITE
All materials on the Site are provided for personal and noncommercial use only. Any other use
of the Site’s information is prohibited.
PERSONAL INFORMATION AND PRIVACY
For detailed information on how we collect, use and store your personal information, please, read
our Privacy Policy.
TERMS OF SALE
Terms of Sale describe all rules and regulations, including Return Policy, regarding all purchases
made on the Site.
By making a purchase on the Site, you confirm that you have read, understood, accepted and
agreed to the Terms of Use, Terms of Sale, Privacy Policy and Return Policy.
SITE OPERATION AND MANAGEMENT
The Site is managed and operated by Lightning Force located in South Jordan, UT, United States
of America. Lightning Force makes no claim that the use of this Site is appropriate for any other
location. If you are using this Site from outside the United States of America, it is your sole
responsibility to ensure compliance with all applicable local laws and regulations.
DISPUTES
Should any disputes arise regarding your use of the Site, such disputes will be regulated and
resolved by the laws of the State of Utah.
Privacy-policy
Thank you for visiting LightningForceEnergy.com!
Your privacy is important to us and we do our best to protect your personal information. This
Privacy Policy explains how your personal information is collected and used on this Site. By
visiting this site directly or through another site you agree to the rules set forth in this Policy.
In order to provide you with outstanding service, we may collect such information as your
product and service preference, shipping and billing information, e-mail address and phone
number. This information will never be disclosed to other businesses or organizations and will
only be used by Lightning Force for the purposes of providing you with your requested service.
It is important to us to know how you would like us to communicate with you. In our
communication we will include new product announcements, new product offers, special
promotions and discount coupons. Your information will never be disclosed to third parties for
marketing purposes.
We use Square to process payments on this Site. We do not collect or store your payment
information.
If you have questions about any of our policies, please, contact us at 888.688.8877, Mon – Fri,
9am – 5pm MST or e-mail our Customer Support at customersupport@lightningforce.energy